How To Renew Online

To renew online, you will need to be logged in to your West Ham Account, and if you don't have one yet, you will need to create one first.

How it works

  1. Go to
  2. Login or create your West Ham Account (see more information on how to create an account below)
  3. Check your correct Client Reference Number is linked to your West Ham Account
  4. Go to to renew your Season Ticket

How to create a West Ham Account

  1. Go to
  2. Click 'Create an account' using your email address and enter your details. You will then receive an email with a link to 'Activate your account'
  3. Important: Link your Season Ticket Client Reference Number to your new West Ham account. This is important so we can recognise you.

I can't find My Network in my West Ham Account

If you’re renewing online for a Group or Network, you will only see your Network details after you’ve signed in with your West Ham Account, and continued through to the Ticketing website. When creating a West Ham Account for the first time, you will only see your own Client Reference Number in your West Ham Account, and if you’re part of a Group or Network, you will find these details over on our Ticketing website when you begin renewing.

This process takes approximately five minutes. If you’re still having trouble please email